Friday, December 31, 2010

What a month for the updates division!

This is a FIRST in the 11-year history of RHD!

In the month of December, we did 274 updates to our client's web sites. EVERY SINGLE update done in the month of December was done on the same day that the client requested it. And, to even add to the level of customer service, this was done with only 2/3 of our web division working ha ha...since Carole is out on maternity leave.

So many of our clients comment how much they enjoy working with Christa, Jessica and Carole in the web division. These three ladies make it their personal goal to do each and every update with accuracy, speed, and their own personal touch. They take so much pride in doing a good job for our clients.

As you know, we make customer service a priority here. We feel much of our success is the fact that we are top designers, but we do it with a friendly attitude, high level of service, and the "customer is always right mentality."

Watch for more info on our updates report for 2010 and our "guess the updates" contest coming soon.

Monday, December 6, 2010

Recent Ads for Cattle Visions

Last week we talked about contract discounts for clients who book all of their print advertising through RHD, and one of those volume clients we work with is Cattle Visions, We just wrapped up two monthly ads for Cattle Visions that will appear in the January 2011 Angus Journal. Check it out and see what you think! As a reminder, our volume discount applies to those clients running at least 6 print ads through RHD in calendar year 2011, and the pricing gets better the more ads you hire us to do.

Friday, December 3, 2010

2011 Ad Contracts - Volume Discounts

We just started working on lots of ads for the January 2011 publications, hard to believe it's almost 2011!

If you are planning on running at least 6 ads in 2011, talk to us about volume discount pricing on RHD handling all of your print advertising needs. We offer two levels of bulk discounts for clients depending on the # of print ads you plan on using in 2011.

Our volume ad pricing range from 15% to 33% off from our regular pricing, as a way to reward those clients who do lots of business with us and use RHD for ALL of their print advertising needs.

If you're interested in learning more, talk to Rachel, Tricia or Stacey Forgason at 979-532-9141 and we'll be glad to discuss the contract pricing with you!

Thursday, December 2, 2010

November Updates Report

Each month I like to brag on the wonderful ladies in the RHD web division, and this month is no different. We like to keep our clients (and potential clients) informed of our quality of work in web updates to help illustrate the huge commitment we have to providing the best customer service in the business.

In the month of November, our web division  handled 414 update request, that's an average of about 20 per day. 95% of all updates were completed on the same day the client requested them. The average turnaround time was 45 minutes. Of the 5% of people that didn't get their update done on the same day, they were done on the very next day, and all of these were all ones sent in over the Thanksgiving holiday when we were closed. So technically, they were done on the very first day we opened back up.

There's a lot of things that help make RHD the best in the business. First of all, our design quality is tops. But we realize there are a lot of designers out there, and we feel that our quality of work COMBINED with our service is what makes RHD excel. We have a friendly staff who is all here to assist you. Even with 400 web site clients, each person's web site is a priority for us, which you can clearly see here by the 45 minute average turnaround on web sites.

If you've been thinking about trying RHD, give us a call! We'd love to start doing a web site (or any other project) for you! 979-532-9141.

Wednesday, December 1, 2010

Best of the Barns 2010 Awards

We are really excited to announce a new, fun project being produced by RHD....BEST OF THE BARNS! The Best of the Barns Awards is an online contest where YOU get to vote for your favorite products, services, hobbies, and anything else livestock related.

Here's how it works.... Each year we will be hosting the Best of the Barns awards program. This year there are 30 categories ranging from Livestock Friend of the Year to Best Way to Kill Time at the Barn. The questions are tailored to the national livestock show industry, but most of the focus is on cattle and hogs.

For the first year, we determined the categories from a consensus of our expert consultant panel, who helped us create the categories and questions. So, if we missed something, feel free to write it in. For future years, we'll be happy to add any categories or responses that our fans suggest.

So here's how you vote! In the style of modern reality shows, you can vote a few times. First, you can complete the entire survey at once by visiting and clicking on the online survey link. Only one response per computer.  We will also have voting going on daily at the RHD facebook page. Each day we will post one of the categories and our fans can "LIKE" the choice they want to vote for.

Voting is open December 1-31. Results will be tabulated and announced in January. The winners in 2010 will receive a winners media kit including logos and other tools to use in their marketing campaigns.

So feel free to share the news with your friends and let's honor those who are the BEST OF THE BARNS in 2010!